Lifetime Manufacturer Warranty

All of our jewelry includes a lifetime warranty against manufacturing defects. If your item has what you believe to be a manufacturing defect, please send it back to us for inspection. If there is a problem with your item due to manufacturing, we will repair it free of charge or replace the item where appropriate. If we find that the damage was caused by something other than a manufacturing defect, we will let you know if repair services are available.

Please note that gemstones and organic materials, such as wood and pearls, have characteristics that are unique to the material being used. These characteristics include variation in wood grain, gemstone inclusions, etc. Slight variation from the product image should not be considered a defect, and is due to the nature of the materials and the nature of the handcrafting process.

Conditions

This warranty is valid only for the person who purchased the original piece of jewelry from us. Any repair or alterations done by anyone but us will void the warranty. This warranty does not cover damage done to the item, regular wear and tear, or loss of the item.

Lifetime Care for Wood and Stone Inlaid Rings

All of our rings inlaid with wood or crushed stone have been coated with a resin finish, and include a lifetime warranty for finish repair/touchups.

Charles and Colvard Moissanite Warranty

All of the white moissanites that are used in our jewelry are Charles & Colvard moissanites. Charles & Colvard moissanites 4mm and larger come with a warranty card, which can be used to register the moissanite at the Charles & Colvard website.

Insurance

You may want to consider having your jewelry insured. Jewelry is usually insured in one of two ways. The first is as a rider on your homeowners insurance policy. Many expensive items are not covered under basic homeowners insurance (including jewelry), but additional insurance coverage called scheduled personal property (also known as a rider or floater policy) may be available through your homeowners insurance company.

A popular alternative is insuring through a company that specializes in jewelry insurance, such as Jeweler’s Mutual Insurance Company. This type of company may be able to offer better coverage than a standard homeowners rider policy.